HCL hiring for Technical Support Associate | Freshers| Latest Jobs 2025

HCL hiring for Technical Support Associate | Freshers| Latest Jobs 2025

Job Title

Technical Support Associate – Non-Voice (Email & Chat Support)

Job Type

Full-Time | Permanent

Job Location

Hyderabad, India

Roles and Responsibilities

As a Technical Support Associate, you will be the first point of contact for customers via email and chat. Your key duties will include:
Responding promptly and professionally to customer queries through email and chat platforms.
Resolving customer concerns efficiently while maintaining a high level of satisfaction.
Enhancing your communication and problem-solving capabilities through real-time issue handling.
Maintaining accurate documentation of customer interactions.

Perks and Benefits

Attractive salary with added employee benefits.
Professional training and on-the-job learning opportunities.
A supportive work environment that encourages career development.
Opportunity to grow within a reputed global IT services organization.

Eligibility

Open to fresh graduates only.
Candidates must be from non-technical academic backgrounds.
Those with technical degrees (BTech, BE, BCA, BSc IT, etc.) are not eligible.

Educational Requirements

Acceptable qualifications include:
B.A. (Any Specialization)
B.Com (Any Specialization)
BBA / BMS (Any Specialization)
B.Sc. (Non-IT Specializations only)

Preferred Qualities

Strong written and verbal communication skills.
Basic knowledge of computer applications and software tools.
Eagerness to learn and grow in a customer support role.
A professional attitude and the ability to remain calm under pressure.
Willingness to work in a fast-paced, team-oriented environment.

How to Apply:

Step: 1 - Check the links below

Step:2 - Read the job description Carefully

Step:3 - Fill in your personal and academic details

Step:4 - Review and Submit the Application

Disclaimer:

The job information provided here is intended solely for informational purposes and has been sourced from the official website of the respective organization. We strongly advise candidates to visit the official company website to verify details and apply through authorized channels only. Please note that we do not charge any fees for sharing job-related updates and are not involved in the recruitment process. If anyone approaches you requesting payment in exchange for job placement, kindly avoid such interactions. You are solely responsible for any decisions or actions you take based on the information shared here.

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