Diebold hiring for Application Support Engineer| Freshers| Experienced| Latest Jobs 2025

Job Title: Service Desk Representative – International Voice Process

Job Type: Full-Time | Permanent | Night Shifts | Rotational Week Offs

Roles & Responsibilities:

Act as the first point of contact for international customers via voice support.
Handle inbound service requests and provide prompt issue resolution.
Deliver excellent customer service while adhering to process guidelines.
Escalate complex issues to the appropriate teams when necessary.
Maintain a high level of professionalism and empathy throughout customer interactions.

Perks & Benefits:

Free two-way transportation
Comprehensive health insurance for employee and dependents
Competitive compensation package up to ₹4.5 LPA (CTC)
Opportunity to work in a fast-paced international environment
Exposure to a global client base and voice support operations

Eligibility Criteria:

Candidates must be open to working night shifts and rotational week offs
Strong communication skills in English (verbal and written) are essential
Must be comfortable handling international voice-based customer interactions

Educational Requirements:

Minimum Qualification: Any graduate degree from a recognized institution

Preferred Qualities:

Excellent interpersonal and communication skills
Customer-focused with the ability to remain calm under pressure
Quick learner with the ability to adapt to new processes
Prior experience in a voice or blended BPO environment is an advantage, but not mandatory
Reliable, punctual, and committed to delivering high-quality support

Location: Hyderabad

Department: Customer Success, Service & Operations

Industry Type: BPO / BPM / Customer Support Services

Role Category: Voice / Blended Support

How to Apply:

Step: 1 - Check the links below

Step:2 - Read the job description Carefully

Step:3 - Fill in your personal and academic details

Step:4 - Review and Submit the Application

Disclaimer:

The job information provided here is intended solely for informational purposes and has been sourced from the official website of the respective organization. We strongly advise candidates to visit the official company website to verify details and apply through authorized channels only. Please note that we do not charge any fees for sharing job-related updates and are not involved in the recruitment process. If anyone approaches you requesting payment in exchange for job placement, kindly avoid such interactions. You are solely responsible for any decisions or actions you take based on the information shared here.

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